ABOUT US
YOUR PARTNER IN DEVELOPING AND CONDUCTING ORGANISATION’S INTERNAL TRAININGS
Individually tailored business trainings that not only improve the internal and external communication of your organisation, but also increase the overall work efficacy and promote employee satisfaction.
APPROACH
Gadgets Training develops solutions for employee skill development in various situations. Whether implementing a year-and-a-half-long certification program for a group of 4 or conducting half-day training sessions for 400 and ensuring active participation from every individual. Trainings and other solutions are implemented face-to-face and remotely, individually and in groups, in the workplace and training facilities chosen by the client, both in Latvia and overseas.
Energy, passion, keen interest and empathy are crucial ingredients to the recipe of successful employee skill development. In every project, efforts are made to ensure that each participant receives both the best experience and answers to their important questions.
Individually tailored trainings and other solutions are developed by collaborating with client representatives, considering current events, situation, and organisational needs.
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VALUES
Empathy and deep understanding: we focus on the needs of decision-makers, project managers, and employees alike to ensure a comprehensive, effective, and personalized skills development process.
Humanness and understanding: we believe that human approach and simplicity is the key to success, allowing participants to feel at ease and confident that their voices are always heard.
Collaboration and interaction: we work in a tight interaction with the organisation’s representatives and participants not only to gain new knowledge but also to gather best case practices from their experience.
FROM KNOWLEDGE TO SKILLS -
THIS IS NOT ONLY GADGET TRAINING'S SLOGAN BUT ALSO THE FOUNDATION OF OUR APPROACH.
If we have piqued your interest to know more about the offered solutions and how we can help - we will gladly receive a message from you and agree on a meeting.
TRAINER
Janis Ozolins is a versatile corporate trainer with experience in customer service, sales, interpersonal communication, and management communication areas. His experience comes from conducting trainings on a local and international scale, cooperating with organisations from various industries, and by advancing his knowledge both in Latvia and abroad.
PROFESSIONAL EXPERIENCE
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Customer service and sales: 21 years
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Sales experience in B2B environment: 18 years
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Employee skills training development and conducting: 16 years
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Work experience in international environment : 14 years
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Customer service and sales employee assessment projects: 12 years
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Sales manager's certification projects: 5 years
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Recruitment and headhunting projects: 3 years
INTERNATIONAL EXPERIENCE
Training projects have been implemented in Latvia, Lithuania, Estonia, Iceland, and Czechia. Face to face trainings have been delivered to participants from Latvia, Lithuania, Estonia, Iceland, Czechia, Poland, and Ukraine. Individual remote trainings have been delivered to participants from Venezuela, Hong Kong, Italy, Spain, the United Kingdom, The Republic of South Africa, Morocco, and other countries.
ORGANISATIONS/COMPANIES
Janis has led trainings for employees from such organisations as LMT, TET, Audi, Volkswagen, Skoda, CUPRA, Goodyear Dunlop Tires Baltic OU, Hekla hf., Rimi, Lidl, LYL love your life, Premier Restaurants, Stenders, Pata Timber, Tenapors, Ramirent, Prolux, Magnetic Latvia, LaIPA, Burtnieku Primary School, Delfin group, Eleving group, Telemarket, Bertas nams, and others.
TRAINING TOPICS
So far trainings have focused on more than 20 topics related to effective communication, teamwork, customer service, sales, and people management. Training sessions cover both B2C and B2B segments, focusing on communication skills for both in-person interactions and phone conversations.
TRAINING DEVELOPMENT
Janis is known for his ability to deeply understand the specifics of a client's work. By leveraging client-provided information and materials, such as call recordings, research findings, and internal standards, he develops both new training programs and adapts existing international programs to fit the local market, all while adhering to global standards and guidelines.
TRAINING FORMAT
His expertise lies in maintaining consistently high-quality training over the long term, regardless of the format (in-person or remote) or the number of participants. Jānis's services are regularly sought by companies needing to train large teams on specific topics.
If you want to know more - we will gladly receive a message from you and arrange a meeting.